This week the employee spotlight goes to David Blum, Vice President of Customer Success.
David joined the team in June and is focused on building a world-class Customer Success Group to deliver a superior customer experience. David and his team of eight CSM’s work to continually understand the voice of the customer and the changing needs of the marketplace.
Prior to joining Boost Media, David managed multiple client accounts, including Levi’s, Dockers and Cisco, and the associated client services teams at eBay. He has more than 20 years of experience in the web and digital product development space with various global and boutique digital marketing agencies including Sapient, Butler Shine Stern & Partners and Razorfish.
David and the CSM Team work with several Fortune 1000 companies and strategically advice on over $8MM in ad spend. David is looking forward to the next 12 months at Boost: “This is a time of tremendous growth and opportunity for the business. We will be evolving and scaling the Customer Success Group to provide increasing levels of value.”
David attended University of California, San Diego, and later earned his MBA with concentrations in eCommerce and Marketing from The Simon Business School at the University of Rochester. A Bay Area native, David is an avid 49ers, Giants and Warriors fan, and enjoys spending time with his family, golfing and biking.
About Boost Media
Boost Media increases advertiser profitability by using a combination of humans and a proprietary software platform to drive increased ad relevance at scale. The Boost marketplace comprises over 1,000 expert copywriters and image optimizers who compete to provide a diverse array of perspectives. Boost’s proprietary software identifies opportunities for creative optimization and drives performance using a combination of workflow tools and algorithms. Headquartered in San Francisco, the Boost Media optimization platform provides fresh, performance-driven creative in 12 localized languages worldwide.